InboxKit vs Canny

Same workflow. 1/8th the price. Built for indie SaaS founders, not enterprise.

TL;DR

Canny is the gold standard for product feedback. It's also $99/mo minimum (2025 pricing), which is brutal when your MRR is $30. InboxKit ships the same core workflow — embed widget, triage dashboard, public roadmap — for $9/mo. Free tier covers solo projects honestly.

Real HN comment, Dec 2025: "Canny is great but becomes prohibitively expensive ($99/mo) for bootstrapped startups." — That's why InboxKit exists.

Side-by-side

Feature	InboxKit	Canny
Starting price (Pro)	$9/mo	$79/mo
Free tier	1 board, 50/mo submissions	100 tracked users, limited
Embed widget	1.7 KB vanilla JS	~80 KB JS bundle
Public roadmap	Auto-generated, per board	Yes, configurable
Triage states + upvotes	Yes	Yes
Webhook export	$19 Team tier	$99+ tier
Magic-link auth	Yes	SSO + password
Self-serve to $100+ MRR	Yes	No, contact sales
Open API docs	Yes (free tier inclusive)	Enterprise only

When Canny is better

Honest answer: when you've outgrown indie tooling.

You're past $10k MRR and have a customer success team
You need enterprise SSO/SAML (we don't ship this)
You want deeply customized branding on the public roadmap
You have an established integration with Intercom/Salesforce/Zendesk that Canny natively connects to

If any of these apply, Canny is the right call. We're not pretending to replace it for those teams.

When InboxKit is better

You're solo or 2-3 person indie team
MRR under $1k
Feedback is currently in Slack DMs / email / your memory
You hate "contact sales" pricing pages
You want a widget that doesn't bloat your page load
You appreciate magic-link auth over password resets

For 95% of indie SaaS founders below $1k MRR, the workflow is identical. The price isn't.

Migration from Canny

If you're already on Canny and considering switching:

Export your Canny boards (Settings → Export, CSV)
Email us your CSV and we'll import it manually for the first 50 customers — free
Update your embed snippet (1 line of HTML to swap)
Set up a 301 redirect from your old canny.io/feature-requests page to the new InboxKit roadmap

Try the free tier in 60 seconds

1 board, 50 submissions/month, public roadmap. No credit card.

Start free → Back to Mindie